Q: How do we book you?
A: Simply let me know you would like to book a photo shoot session, what dates work best for you and what type of session you are looking for through my contact page or email me. For wedding photography please send me your date, venue location and which wedding package best fits your needs and I will send you the wedding contract with more information. Once we have decided on a photography service, photo session or event date, time, and location. I would then send you via email an agreement. Once the agreement is completed and returned a 25% deposit is made, the photo session or event will be reserved.
Q: If we cancel the wedding or photo session, will we receive our deposit back??
A: Unfortunately no. Deposits are non-refundable. Use to reserve your date. Once we’ve reserved your date we do not accept new clients for your date and time.
Q: Is the deposit fee applied to the total cost of our package?
Q: Does your photography service provide videography services?
A: My photography service does not include videography services, but If you are in need of a referral, I will be more than happy to refer you to a videography service.
Q: Have you shot at my venue before?
A: I have shot at hundreds of venues so there is a good chance that I have. If I have not I will be sure to perform a thorough walk-through with you prior to your wedding day.
Q: Are there travel fees associated with the Photo Session and/or Wedding Day Events?
A: For all photo sessions and events conducted in the East and North Shore's of Oahu are subject to the following travel fees: – $45.00 flat fee
Q: Do you offer any discounts on weekday weddings, Sunday weddings, or weddings during the off-season?
A: Although I do offer monthly specials and special promotions for weekday photo session. I do not offer discounts on Sunday weddings and off-season weddings. As you know wedding season is almost year round here in beautiful Hawaii so because of that we are shooting throughout the year.
Q:How can we get a price list of your packages and special offers?
A: My website includes details on all of my portrait / event packages and services.
Q:Are the digital files included in our package?
A: Yes! Every photography package that I offer includes an SD Card of all the digital images from the session or event.
Q: Do you shoot in JPEG, Small Raw, or Large Raw?
A: I shoot all of the images in both Large Raw and Large Jpeg. The Canon 5D Mark III has the ability to record to 2 different memory card simultaneously. This way you will receive you SD card with all of the high-resolution Images at the end of the photo session or event right out of the camera.
Q: Do the unedited digital files included in the packages contain a watermark or logo?
A: None of the unedited files you receive at the end of the photo session or event contain a watermark or logo.
Q: How quickly can we see the originals?
A: After the photo session or event, you will receive a disc or SD card with all the unedited high-resolution jpeg files.
Q: How quickly after I receive the unedited originals, do I receive the final edited prints and or files?
A: Once you had a chance to review the unedited image files and have decided on which images you would like edited. You would then email me the original image file number. it would take an additional 2 to 3 weeks (depending on the work-flow) to receive the final prints and edited files. Fist come first serve.
Q: Do you offer any discounts or special offers on your photography services?
A: Yes, I do offer a 5% to Senior Citizen Discount(65years of age and older), 5% Military Discount for active duty members on selective photography packages and services (not available on special offer, promotions, or where not specified).
Q: What is the difference between Level 1 and Level 4; and why are there additional costs for a custom retouch?
A: Advanced post-production includes touch ups such as removal of blemishes, removal of bags under eyes, removal of fly-away hairs, etc. On the other hand, custom post production is anything that requires extensive, custom work in Photoshop such as removing entire objects from the scene, changing the size and shape of body parts or other objects in the scene, adding objects to a scene, and other custom work. We charge hourly for the custom post production, as the time required ranges depending on the complexity of the project. Please contact our studio manager for a quote for custom post-production.
Q: Is there an additional fee if we pay via credit card?
A: To keep our photo session rates affordable we only accept one (1) credit card payment per customer, per photo session, to secure the photo session date and time. If it is your preference to pay with a credit card for the remaining balance, you can make payment in full at this time. You may choose to pay the balance at the end of the photo session with a check or cash. If you do choose to pay the balance with a credit card. The credit card processing fee will be 3.5 % of the entire purchase price.
Q:If I pay for my package in cash will we be able to avoid paying sales tax or receive discounts?
A: Unfortunately, collecting in cash does not exempt a photography business from paying Hawaii sales tax.
Q:Do you offer gift cards?
A: I do offer gift cards for special occasions and Holiday.
Q:Do you offer a refund for gift cards?
A: I do not offer a refund for gift cards.
Q: Do you shoot Quinceaneras, Debutants, Bah Mitzvahs, or Corporate Events?
A: Yes. These are all considered event photography. We have chosen to focus and excel at event photography, and we would love to cover your celebration.
Q: What type of equipment do you use?
A:(2) Canon EOS 5D Mark lll 22 megapixels cameras
Canon EOS 7D Mark ll 20 megapixels camera
Canon 15mm EF F2.8 Fish-eye Lenses
Canon 50mm EF F1.4 Lenses
Canon 85mm EF F1.2 L Lenses
Canon 100mm EF F2.8 L IS Lenses Macro
Canon 16-35mm EF F2.8 L Lenses
Canon 17-40mm EF F4 L Lenses
Canon 24-70mm EF F2.8 L Lenses
Canon 70-200mm EF F2.8 L IS Lenses
Canon 300mm EF F2.8 L IS Lenses
Canon 2x Teleconverter
Tamron 24-70mm F2.8 IS Lenses
(4) Canon 600EX-RT Speed lite Flash Units
(4) Yongnuo YN600EX-RT Speed lite Flash Units
(1) Westcott Rapid Box Duo 32" Octa
(1) Westcott Rapid Box Strip - 10" x 24"
(1) Westcott 20" Silver / White Reflector
(2) Impact 42" 5 in 1 Reflector
(1) Westcott Illuminator Arm
(1) Impact Telescopic Collapsible Reflector Holder
(1) Sekonic L-758CINE-U Digital Master Light Meter
(1) Nodal Ninja NN4 Tripod Head with RD16 II Rotator for Panoramas
(4) Manfrotto Light Stands
(2) Westcott Light Stands
(1) Avenger Heavy Duty Light Stands and Boom
(1) Photoflex Backdrop Stand
(1) Westcott X-Drop 5' x 7' Backdrop Stand
(8) Muslin Backdrops including, Black, White, Gray Mist, Charcoal Grey, Stone Blue, Nickel, Westcott White, Westcott Nuetral Gray
Q: Do you have set photography packages?
A: Yes. I do offer a variety of photography packages, for more detail please visit the portrait packages section of my website.
Q: I am planning my wedding from outside of Hawaii; do you know of a good officiant, videographers, florist, make-up artist, and hairstylist?
A: Sure I do! Referrals for an Officiant, Transportation, Make-up and hair are available upon request.
Q: Does the price of your Photo Sessions include Make-up and Hair?
A: Makeup and Hair are not includes in the price of the session, but I do believe that having professional hair and make-up does make a huge difference in the photographs.
Q: Can you Refer me to a Make-up Artist and Hairstylist?
A: Yes, Referrals are available upon request.
Q: Do you have any recommendations on what to wear on one of your sessions?
A: I recommend, bringing a variety of clothing to the session, but it does depend on the type of session. Revisited some of my images on the site and see what inspires you.
Q: Can I change outfits during the photo session?
A: Yes, You can change outfit during the photo session.
Q: Is changing time part of the photo session time?
A: Yes, Changing time is part of the photo session time.
Q: Do you have a grace period on photo session?
A: I have from 3 to 5 Photo Session per day. Photo sessions run on time and we request that our customers arrive about 10 minutes early. There is not a grace period.
Q: What to bring?
A: For family and/or children photo sessions: outfit changes, a drink, favorite toy, special stuffed animal. Please make sure your little one has been fed and had a nap before the photo session for a more comfortable and positive experience.
Q: What do we do if it Rains?
A: If it rains we would either, wait, relocate or reschedule.
Q: I have a lot of downtime in between events on my wedding day. Will I be charged for that downtime?
A: For a variety of reasons, we have to charge for the time in between events. The fact is, we’re never truly resting during the day, whether we’re backing up images, setting up for the second venue, traveling to the second location, taking venue shots, or making up for lost photo time because of wedding day delays. In many cases, we use that “”downtime”” to take you and your significant other out for a photo session or more family portraits.
Q: What happens if we go over the contracted amount of time?
A: We understand that not everything goes as planned during a wedding. We never pack up before the contracted time, and moreover, we’re not leaving on the dot when the contracted time is up. Instead, we will ask you at the end of your contracted time whether or not you would like to extend. If you would like us to stay, we will charge the rates specified in your contract rounded to the closest 15-minute increment.
Q: How am I able to view the images onthe SD Card?
A: The SD Card is formatted for a Canon Camera and are viewable on any Canon Camera, Mac Computer, Windows Computer, and an Ipad with an SD Card attachment..
Q: What size can we print our photo’s up to with our full resolution image on the SD Card?
A: In most cases, you can print your photo’s up to 20×30 without any quality loss. If you’d like to print larger than 20×30, additional post-production will be required.
Q: What rights do I have to the digital prints?
A: You have the right to reprint images whenever you want, wherever you want. However, you may not sell your images for a profit or publish your images without the written consent of Anthony Calleja Photography.
Q: Do you provide the RAW files from my photo session and/or wedding day?
A: Each of our packages comes with all of the high-resolution Jpegs on an SD Card, straight out of the camera, (SOOC Images). However, we typically do not provide the RAW files . However if you absolutely want your RAW images, we will provide them to you for an additional fee ranging from $175. to $1,000. or $18. each.
Q: Do you provide the digital negatives after the shoot?
A: Yes we do. All of our packages come with all of the high-resolution Jpegs on an SD Card, given at the end of the event or photo session.
Q: What if I lose my image SD Card?
A: There is a $50 replacement fee for image DVD. We strongly suggest making at least one copy of the SD Card as a backup.